My friend Sue didn't hesitate when asked where to go eat last night. She chose a restaurant we've been to before and based on the reception we got, I figured out that she goes there frequently. And it's easy to see why.
The person who sat us found a table where all of us could be comfortable, with lots of room, guide dog and wheelchair included. Waiters listened to the few things we needed and responded. A straw. A knife to make it easier to cut up food.
So I wasn't surprised, as the restaurant was emptying, to see another patron with a disability leaving on a Segway.
I know that I choose where to go as a consumer based on how disability friendly the service is - or not. I make decisions based on whether the parking is adequate, the restrooms are accessible, and the service meets my needs and I eliminate places where there's too much of a hassle.
If there isn't disability friendly service, I usually don't go back. Food for thought when you multiply our numbers as consumers.
4 comments:
I'm the same way, with stores too. Eventually they'll get that not providing everyone with the service they need will cause them to lose business, or at least that's what I tell myself.
Sarah -yup :)
enjoyed reading through your blog-glad you commented!
I feel the same way, my money spends where I get treated well.. I also tip that way.
Aside from restaurants the biggest space violators are toy stores that clutter up aisles in the Christmas season. The GAP also has very narrow aisles that I often rearrange--thankfully many of the tables clothes are displayed on have wheels that I push as needed. But like others I too shop at places that present few architectural barriers.
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